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Help & Features

A guide to everything you can do on The Sports Locker, and how to get help if you need it.

Tip

Using the most relevant contact or reporting method will let us help you faster.

Buying & Selling

Browsing & searching

Search by sport, category, condition, price, gender and more on the Browse page.

Creating a listing

List items for sale, trade, or both. Add photos and specs to sell faster.

Buying an item

Contact the seller directly via the listing. Transactions are agreed between buyer and seller.

Price comparison

Each listing shows how its price compares to similar items — great deal, fair, or above average.

Communicating

Messaging & offers

Chat with buyers and sellers, and make price offers within a conversation to negotiate.

Map view

See all active listings on a map to find gear near you. Locations are approximate for privacy.

User profiles

View a seller’s profile to see their listings, reviews, and rating before making contact.

Saving & Staying Updated

Wishlist & alerts

Save search keywords and filters. You’ll be notified when a matching item is listed.

Notifications

Check the Notifications page for wishlist match alerts and platform updates.

Kids’ gear

Browse a dedicated section for children’s equipment, filtered by age group and gender.

Trust & Safety

Reviews & ratings

After a sale, buyers can leave a star rating and review for the seller.

Reporting

Use the flag or "Report" button on a listing or profile to flag inappropriate content.

Blocking a user

Block another user from within a conversation to stop them contacting you.

Two-step verification

A 6-digit code is sent to your email at login to keep your account secure.

Deleting your account

Request account deletion at any time. See the Account Deletion page for details.

Removed listings & bans

We always notify members why a moderation action was taken and how to appeal.

Policies & Support

Policies & terms

Terms & Conditions, Privacy Policy, and Cookies Policy are in the footer links.

Other dispute channels

Contact us at customersupport@thesportslocker.co.uk for any other issue.

If we haven’t covered your issue here, you’re welcome to contact admin directly.

Contact Admin