Terms and Conditions

Welcome to The Sports Locker ("the App," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of the App, which allows users to buy, sell, and trade sports goods and equipment. The App is operated by The Sports Locker Ltd, a company registered in Scotland with company number SC890755. You can contact us at customersupport@thesportslocker.co.uk or by post at 61 Bridge Street, Kington, HR5 3DJ, United Kingdom.

By creating an account or otherwise using the App, you confirm that you accept these Terms and that you agree to comply with them. If you do not agree, you must not use the App.

• "User" means any person who accesses or uses the App.
• "Buyer" means a User who purchases or seeks to acquire goods through the App.
• "Seller" means a User who lists, sells, or trades goods through the App.
• "Listing" means an item, or set of items, offered for sale or trade on the App.
• "Transaction" means any purchase, sale, or trade arranged between Users via the App.
• "Content" means any text, images, or other material that Users upload to the App.

To use the App you must be at least 18 years old and capable of entering into a legally binding contract. By using the App you confirm that you meet these requirements and that all information you provide is accurate, current, and complete.

You are responsible for keeping your account login details confidential and for all activity carried out under your account. You must notify us promptly at customersupport@thesportslocker.co.uk if you suspect any unauthorised use of your account. We may suspend or terminate accounts that are used in breach of these Terms.

The App is a venue that connects Buyers and Sellers. We provide the platform on which Users may list, discover, and arrange Transactions for sports goods. We are not a party to any Transaction between Users.

We do not own, hold, inspect, test, store, deliver, or take possession of any goods listed on the App. Any contract for the sale or trade of goods is formed directly between the Buyer and the Seller, and is a matter solely between those Users.

We do not act as agent for any User, and we do not guarantee the quality, safety, authenticity, legality, or accuracy of any Listing, nor the ability of any Seller to sell or any Buyer to pay. As we are not the seller of goods listed by Users, statutory rights that apply against a trader (for example under the Consumer Rights Act 2015) generally apply between the Buyer and the Seller rather than against us. Where a Seller sells in the course of a business, that Seller may owe Buyers obligations as a trader; Users are responsible for understanding and meeting their own legal obligations.

To access most features of the Platform, you must register for an account. You agree to:

• Provide accurate and truthful information during registration; email, date of birth and create a unique password;
• Keep your account credentials secure and not share them with any third party;
• Notify us immediately at customersupport@thesportslocker.co.uk if you believe your account has been accessed without your authorisation;
• Be responsible for all activity that occurs under your account.

We reserve the right to suspend or terminate accounts that we reasonably believe have been compromised, are being used fraudulently, or are in breach of these Terms.

If you list goods on the App, you are responsible for:

• providing an accurate, complete, and non-misleading description of each item, including its condition, brand, size, and any defects;
• ensuring you own the goods or otherwise have the legal right to sell or trade them;
• setting your own price and honouring any Transaction you agree to;
• complying with all applicable laws, including consumer protection law where you sell in the course of a business; and
• handling any returns, refunds, or after-sale obligations directly with the Buyer.

You must not list any goods that are counterfeit, stolen, unsafe, subject to a product recall, or otherwise prohibited by law. We may remove any Listing at our discretion, including Listings that we reasonably believe breach these Terms or any law.

To keep the App safe and lawful, the following items must not be listed, sold, or traded. This is in addition to anything prohibited elsewhere in these Terms or by law.

Strictly prohibited:

• Firearms, ammunition, and their component parts, including air weapons that are prohibited or that require a licence or registration to sell.
• Bladed or pointed weapons and martial arts weapons whose sale is restricted under the Criminal Justice Act 1988 and related law (for example, certain knives, swords, knuckledusters, batons, and throwing stars).
• Crossbows and high-powered air rifles where their sale or supply is age-restricted or otherwise controlled, unless sold strictly in accordance with the law.
• Counterfeit, replica, or unauthorised-branded sports kit, footwear, and equipment.
• Stolen goods, or goods you do not have the right to sell.
• Performance-enhancing or prohibited substances, including anabolic steroids and other controlled or prescription-only substances marketed for sport or fitness.
• Items subject to a safety recall, and protective equipment that is known to be damaged, expired, or that fails to meet applicable UK safety standards.

Restricted — sell only if lawful and clearly described:

• Used protective equipment such as helmets, headguards, gum shields, body armour, and pads. Safety equipment that has absorbed an impact may no longer protect the wearer; you must disclose age, history, and any damage, and we recommend it is not sold as offering full protection.
• Climbing, mountaineering, diving, and other life-safety equipment (for example ropes, harnesses, carabiners, and regulators), which must be sold only if within its safe service life, undamaged, and accurately described.
• Bicycles and electric bikes (e-bikes), which must comply with UK requirements for that category; e-bikes that have been modified beyond legal limits must not be sold as road-legal.
• Pressurised items and gas canisters (for example for diving or inflation), which must comply with carriage and safety rules and may not be deliverable by all couriers.
• Supplements and consumables, which must be unopened, in date, lawfully sold in the UK, and accurately labelled.

We may remove any Listing and suspend any account where we reasonably believe an item is prohibited, restricted and non-compliant, unsafe, or unlawful. You are responsible for checking and complying with the law that applies to the items you list.

If you buy or trade goods on the App, you are responsible for:

• reviewing each Listing carefully and asking the Seller any questions before committing to a Transaction;
• satisfying yourself as to the condition, suitability, and authenticity of the goods;
• paying the agreed amount in the manner agreed with the Seller; and
• inspecting the goods upon collection or receipt.

Buyers and Sellers are solely responsible for arranging the exchange of goods between themselves. Once a Transaction is agreed, the Buyer and the Seller must communicate directly to decide whether the goods will be collected in person or delivered.

We do not arrange, provide, supervise, fund, or take any responsibility for the delivery or collection of goods. Any meeting, collection, or delivery is undertaken at the Users' own risk. We strongly recommend meeting in safe, public places, telling someone where you are going, and taking sensible precautions for your personal safety.

To help protect your privacy and safety, the App does not display your exact location to other Users. Where you enable location services, the App shows only an approximate area within roughly a five-mile (5 mile) radius of your actual position, rather than your precise location or address. You should agree to any specific meeting point directly with the other User, and you remain responsible for deciding what location details you share with them. Location services are optional and can be turned off in your device settings.

The App is a marketplace only and does not process, hold, or handle payments between Users. All payment arrangements are made directly between the Buyer and the Seller, who agree between themselves on the payment method and timing.

We are not responsible for, and have no liability in respect of, any payment, non-payment, overpayment, refund, or chargeback arising from a Transaction. Users should take care to use payment methods that offer appropriate protection and should be alert to the risk of fraud.

Where Users agree to trade goods rather than buy or sell for money, the responsibilities in these Terms apply equally to both parties. In a trade, each party is treated as both a Buyer and a Seller in respect of the items they give and the items they receive.

There are no fees for setting up an account, posting and buying from other users. Users will be given an appropriate amount of time if fees are added in the future.

Any dispute arising out of or in connection with a Transaction is a matter between the Buyer and the Seller. We are not obliged to become involved in or to resolve disputes between Users, although we may choose to assist at our discretion. Users agree to deal with one another in good faith and to seek to resolve disputes between themselves.

This Acceptable Use Policy sets out the standards that apply when you use the App. It forms part of these Terms, and by using the App you agree to comply with it.

Zero Tolerance for Objectionable Content and Abusive Users

The Sports Locker has zero tolerance for objectionable content, abusive behaviour, harassment, bullying, hate speech, discrimination, or any conduct that harms or threatens other Users. We are committed to maintaining a safe and respectful community for all athletes.

Any User who engages in objectionable or abusive behaviour will face immediate action, which may include content removal, account suspension, or permanent termination. We reserve the right to take swift enforcement action without prior notice where we consider a User's conduct poses a risk to others or to the integrity of the platform.

If you encounter objectionable content or abusive behaviour, you can block the user directly from any conversation. Blocking a user immediately removes their listings and messages from your view and automatically notifies our team so that we can investigate and take appropriate action. Reported Users may have their content removed and their accounts suspended or terminated.

You must not:

• use the App for any unlawful, fraudulent, or harmful purpose, or in breach of any applicable law or regulation;
• post, list, or share any Content that is false, misleading, deceptive, or that misrepresents an item or its condition;
• post Content that is defamatory, obscene, offensive, hateful, discriminatory, or that infringes the intellectual property or other rights of any person;
• harass, bully, threaten, stalk, defraud, impersonate, or otherwise harm other Users;
• solicit or share other Users' personal information for any purpose other than completing a Transaction, or use such information for marketing without consent;
• arrange or attempt Transactions in prohibited or restricted items, or use the App to facilitate any illegal sale;
• circumvent, disable, or interfere with any security, fee, rating, or other feature of the App;
• introduce any virus, malware, or other harmful code, or attempt to gain unauthorised access to the App or its systems;
• use any robot, scraper, or other automated means to access, copy, or monitor the App or its Content without our written permission; or
• use the App to send unsolicited commercial messages (spam) or to advertise goods or services unrelated to genuine Listings.

All intellectual property rights in the App and its content, other than Content provided by Users, are owned by or licensed to us. You retain ownership of any Content you upload, but you grant us a non-exclusive, worldwide, royalty-free licence to host, store, display, and use that Content for the purposes of operating, improving, and promoting the App.

You are responsible for ensuring that you have all necessary rights in any Content you upload, and that it does not infringe the rights of any third party.

We take your privacy seriously and handle personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. For the purposes of that legislation, The Sports Locker Ltd is the data controller in respect of the personal data we collect about you when you use the App.

We collect and use personal data such as your account details, Listings, messages sent through the App, and usage information in order to operate the App, connect Buyers and Sellers, keep the platform safe, comply with our legal obligations, and improve our service.

When you communicate or transact with another User, you may share personal data directly with that User. You are each responsible for handling the other's personal data lawfully and only for the purpose of completing the Transaction.

You have rights over your personal data, including rights to access, correct, delete, or restrict its use. For full details, please see our Privacy Policy or contact us at customersupport@thesportslocker.co.uk. If you are unhappy with how we handle your data, you may complain to the Information Commissioner's Office (ICO) at ico.org.uk.

We aim to keep the App available but we do not guarantee that it will be available uninterrupted or error-free. We may suspend, withdraw, or restrict all or part of the App for business or operational reasons, and will try to give reasonable notice where appropriate.

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under the law of Scotland or other applicable UK law.

Subject to the paragraph above, and to the fullest extent permitted by law:

• we are not liable for any Transaction between Users, for the conduct of any User, or for the quality, safety, authenticity, or legality of any goods listed on the App;
• we are not liable for any loss arising from delivery, collection, or any meeting arranged between Users; and
• we are not liable for any loss of profit, loss of business, or any indirect or consequential loss arising out of or in connection with your use of the App.

The App and its content are provided "as is" and we make no warranties, whether express or implied, except as set out in these Terms or required by law.

You agree to indemnify us against all liabilities, costs, expenses, damages, and losses that we suffer or incur arising out of your breach of these Terms, your Listings, your Transactions, or your unlawful or negligent use of the App.

We may amend these Terms from time to time, for example to reflect changes in the law or in how the App operates. We will post the updated Terms on the App and update the "Last updated" date above. Your continued use of the App after changes are posted means you accept the updated Terms.

These Terms, their subject matter, and their formation are governed by the law of Scotland. You and we both agree that the courts of Scotland will have jurisdiction, except that if you are a consumer resident in another part of the United Kingdom you may also bring proceedings in your home jurisdiction.

The Sports Locker is committed to making the Platform accessible to all users. We have incorporated the following accessibility features:

If you have any questions about these Terms, please contact us at customersupport@thesportslocker.co.uk or by post at The Sports Locker Ltd, 61 Bridge Street, Kington, HR5 3DJ, United Kingdom.